Service department was very professional and friendly.
Kevin Thompson and other stuff were extremely helpful, Friendly, and extended excellent customer service. They answered all of my questions and offered a hassle free experience. Would definitely recommend working with Kevin as well as First Team Nissan.
Great guys up here, was a very easy car purchasing experience myself. In and out no back and forth. Would highly recommend. Jim and James were great to work with, Thanks for everything guys.
Very friendly staff. Had a nice, and not pushy salesman named Justin. I love the service Nissan provides to new vehicle buyers like lifetime oil changes and inspections.Downside? I feel that the way Nissan advertises via media is misleading! Sticker prices DO NOT include freight charges, which will bump the price up several hundred. Also, there's no negotiations to be made except on add-ons. Still, their sales prices are some of the best within a few hundred miles. Just be adviced that you will be paying a couple more thousand for your purchase (at least, on new vehicles).All-in-all......
There was no pressure to buy a car.kevin are sales agent just asked simple questions about what we wanted.i am happy with the car we purchased
Typical friendly efficient service.
Needed to buy a good used car for my daughter. I was looking for a particular model and in my search I found what I was looking for at New River Valley Nissan. I was looking for a great bargain and I found it. I worked with Austin and the entire transaction was very comfortable. There was a minor issue that needed to be addressed and Chip was willing to help if needed. I couldn't be happier! I recommend this dealership for your car purchase! Highly satisfied customer!
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